Refund & Return Policy

Last updated: September 11, 2026

At MarketSellIt, we want you to be happy with your purchase. If you are not completely satisfied with your order, we offer a 30-day return policy, subject to the terms below.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item should generally be:

• Unused and in its original condition

• In the original packaging where reasonably possible

• Complete with all accessories, parts and documentation supplied with the product

• Returned in a condition suitable for resale

Certain products may be excluded from our voluntary 30-day return policy where applicable, including products that are personalised, made to your specifications, perishable, or otherwise exempt under applicable law.

Nothing in this policy limits or removes any consumer rights you have under applicable law.

Faulty, Damaged or Incorrect Items

If your item arrives damaged, defective, faulty, or different from what you ordered, please contact us as soon as possible at:

Email: hubadvin@gmail.com

Please include your order number and, where appropriate, photographs showing the issue. We will assess the issue and provide an appropriate solution, which may include a replacement, repair or refund in accordance with applicable consumer law.

Change of Mind

If you simply change your mind about your purchase, you may request a return within our 30-day voluntary return period, provided the item meets the applicable return conditions.

For online purchases, you may also have statutory cancellation rights. In the UK, consumers generally have a 14-day period after receiving goods to cancel an online purchase without giving a reason, subject to legal exceptions.

Return Shipping

Unless the item is faulty, damaged, incorrect, or otherwise required to be covered by us under applicable law, the customer may be responsible for the cost of returning an item under our voluntary 30-day return policy.

If the item is faulty, damaged, incorrect, or not as described, please contact us before returning it so we can provide appropriate instructions.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will normally be issued to the original payment method.

Where required by applicable law, refunds will be processed within the legally required timeframe.

For statutory cancellations, we may wait until we receive the returned goods or evidence that they have been sent back, as permitted by law.

How to Request a Return

To request a return, contact:

Email: hubadvin@gmail.com

Please provide:

• Your full name

• Order number

• Product name

• Reason for the return

• Photos, if the item is damaged, faulty or incorrect

We will then provide further return instructions.

Contact

MarketSellIt
4 Blenheim Court
Peterborough, PE1 2DU
United Kingdom

Email: hubadvin@gmail.com

Website: marketsellit.store